Privacy Policy

Effective Date: May 19, 2026

DCR Systems Mentor respects your privacy. This Privacy Policy explains how we may collect, use, and protect information when you visit our website, contact our facility, request repair information, or use tools linked from our website.

This policy is intended to provide general information for website visitors and customers. It is not legal advice.

Information We Collect

We may collect information that you choose to provide when you contact DCR Systems Mentor by phone, email, online quote request, or other communication method.

This information may include:

  • Name
  • Phone number
  • Email address
  • Vehicle information
  • Insurance company information
  • Claim number or claim-related details
  • Repair-related information
  • Photos, documents, or other materials you submit
  • Any other information you choose to provide when requesting assistance

If you view articles or blog content on our website, we may collect general website usage information, such as pages viewed, time on page, referral source, browser type, and interactions with site features.

We may also collect basic website usage information through standard website tools, cookies, analytics platforms, embedded maps, review displays, advertising pixels, or similar services.

How Information Is Used

Information collected by DCR Systems Mentor may be used to:

  • Respond to questions or repair inquiries
  • Assist with online repair quote requests
  • Communicate with customers about repair needs
  • Help coordinate collision repair, claim assistance, or related services
  • Review vehicle, insurance, claim, or repair-related information
  • Measure blog and website page performance
  • Improve website performance and user experience
  • Understand how visitors use the website
  • Maintain website security and functionality
  • Support advertising, remarketing, or website measurement when applicable

We do not sell personal information.

Quote Requests and Third-Party Tools

The DCR Systems Mentor website may include buttons, links, or embedded tools that allow visitors to request a repair quote, submit information, upload photos, or begin a repair-related inquiry.

Some of these tools may be provided by third-party services. Information submitted through those tools may be collected, processed, or stored by the third-party provider according to its own privacy policy and terms.

DCR Systems Mentor is not responsible for the privacy practices, data handling, or security practices of third-party websites or tools. We encourage visitors to review the privacy policies of any third-party service before submitting personal, vehicle, insurance, claim, or repair-related information.

Cookies and Analytics

Our website may use cookies, tracking pixels, analytics tools, and similar technologies to help the site function properly, understand visitor activity, measure blog and page performance, improve user experience, and support marketing or advertising efforts.

These tools may include services such as Google tools, Google Maps, review display tools, Yoast SEO features, Meta Pixel, analytics platforms, or other website services.

Cookies and similar technologies may collect information such as:

  • Pages visited
  • Articles or blog posts viewed
  • Time spent on the website
  • Device and browser information
  • General location information
  • Referral sources
  • Interactions with website features

Most browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect how certain website features function.

Information Sharing

DCR Systems Mentor may share information when necessary to provide services, respond to customer requests, or operate the website.

Information may be shared with:

  • Service providers that help operate the website
  • Third-party quote, review, analytics, map, or advertising tools
  • Insurance companies, repair partners, or related parties when needed for a repair or claim process
  • Vendors or technology providers that support business operations
  • Legal, regulatory, or law enforcement parties when required by law

We do not sell personal information to third parties.

Data Security

DCR Systems Mentor takes reasonable steps to protect information provided through the website and during customer communications. However, no website, email system, online form, or digital communication method can be guaranteed to be completely secure.

Visitors should use care when submitting sensitive information online, especially through third-party tools or external websites.

Links to Other Websites

The DCR Systems Mentor website may include links to third-party websites, tools, maps, review platforms, quote systems, manufacturer resources, blog references, or other external services.

Once you leave our website or use a third-party tool, the privacy practices of that third party apply. DCR Systems Mentor is not responsible for the content, security, or privacy practices of external websites.

Children’s Privacy

The DCR Systems Mentor website is intended for general audiences and is not directed toward children. We do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us so we can review the concern.

Updates to This Policy

DCR Systems Mentor may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Visitors are encouraged to review this page periodically to stay informed about how information may be collected and used.

Contact Information

If you have questions about this Privacy Policy or how information may be handled, please contact:

DCR Systems Mentor
8697 Tyler Blvd
Mentor, OH 44060

Phone: 440-205-9900